The combined members of Integrated Care Alliance possess more than 200 years of proven
experience providing services to many populations of Wayne County,
Michigan. Integrated Care Alliance has a proven record of embracing
and implementing principles of person-centered, self-determined services
and supports to persons with developmental disabilities
A recognized leader in achieving full community inclusion for
the people we serve.
Exceptional access to comprehensivebehavioral health care.
We deliver excellent customer service that is
professional, prompt and customized to meet the needs of those we
We are known for quality management of supports
and services along with the efficient and ethical management of
financial resourcesand business operations.
Person and Family Focused
We and our network of providers embraceperson
centered planning, self-determination, choice, innovation and best
practices to assist the persons and families we serve achieve their
Cultural diversity is valued, respected and
incorporated into all service delivery and business practices.
1. Who do I call for services?
Persons in need of services can call Integrated Care Alliance's Customer
Service Department at 1-866-724-7544.
Integrated Care Alliance's Customer Service staff will help you to
identify a Supports Coordinator if you do not already have one. The
Supports Coordinator will help you develop a Person-Centered Plan.
2. Does receiving services from Integrated Care Alliance affect
my Medicaid medical benefits?
No. Integrated Care Alliance is a Manager of Comprehensive Provider
Network (MCPN) contracting with an independent network of providers to meet your
behavioral health needs.
3. How do I get into a residential program?
If you desire a residential program, that desire will be written into your
Person-Centered Plan. Each person will be evaluated to determine
what services are most necessary for him or her. If residential is
considered to be a necessary service, then as with all services supported by
Medicaid, your other entitlements and ability to pay will be considered in
deciding if there is a cost to you for this service.
4. What is Person-Centered Planning?
Person-Centered Planning is a process which is focused on and controlled by a
person receiving services. (For more information, please see our DD Facts.)
5. Why choose Integrated Care Alliance?
Integrated Care Alliance contracts with a comprehensive network providing the
full array of support and services to persons with developmental disabilities in
Wayne County. Integrated Care Alliance's Providers have service sites
easily accessible throughout the County.