Welcome to Integrated Care Alliance

Welcome to Integrated Care Alliance (ICA), where our mission is to be the network of choice ensuring the provision of comprehensive, accessible behavioral health care services through contracts with an independent network of providers.

Integrated Care Alliance is a managed behavioral health care plan with a wide-ranging network of providers serving the needs of individuals with developmental disabilities, mental illness and substance use disorders and their families. We have a MCPN (Manager of a Comprehensive Provider Network) contract with the Detroit Wayne Mental Health Authority and operate a seamless provider network to serve the community’s behavioral health needs.

ICA believes that well-informed consumers are in the best position to self-direct their services and supports.  Therefore, ICA works diligently with consumers and families to ensure that the person-centered planning process is effective and renders meaningful results. We assist consumers and their families to develop and implement person-centered plans that support each individual’s right to effective and efficient supports, services and treatment.

Call Integrated Care Alliance’s Customer Service staff at (866) 724-7544
for information or intake , Monday through Friday, 8 a.m. to 4:30 p.m.
Crisis calls are taken at this number 24 hours per day, 365 days per year. 
Our TDD number is (866) 227-1261

Corporate Compliance Confidential Hotline: (866) 606-3889

A CARF accredited Services Management Network with Access Center Governance Standards Applied

If you are seeking services and are not currently enrolled with a MCPN you may also call the
Detroit Wayne Mental Health Authority(DWMHA)
Centralized Access Center at
(800) 241-4949
(24 hours per day /7 days per week)


Other Links

ICARE System


Email Login


SSL-Explorer FTP Login



Recipient Rights
707 W. Milwaukee Avenue
Detroit, MI 48202
Phone: 313-344-9099 or
Fax: 313-833-2156
TDD Line 800-630-1044
Last update: 10/13/2016 Privacy Statement